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"Leaked" Zoom calls, glow-up titles, and straight-talking CTOs

Nov 21, 2025
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Is internal comms the new marketing?

 

Hey!

Here’s what’s making the rounds in this week šŸ‘‡ļø 

šŸŽ­ Internal Comms is Marketing: All signs are pointing to internal comms methods being the new way to break through with "authentic marketing." Exhibit A: Zapier doing a "public" All Hands call on AI. Exhibit B: The "leaked" Zoom call with TimothĆ©e Chalamet's movie marketing team. (tbf, I laughed so hard at this one).

šŸ†ļø Crisis Response Hall of Fame: The internet shut down when Cloudflare had an oopsie and we all have something to learn from this straight-talk apology. ā€œI won’t mince words: earlier today we failed our customers and the broader Internet. […] That issue, impact it caused, and time to resolution is unacceptable.ā€ Way to say the thing!

✨ Our new moniker: Earned Attention: Your CEO may not trust traditional media, but they know the currency that is attention. Which is why I love that Turo is hiring a Head of Earned Attention covering comms, PR, and organic social. Those three teams have been sisters for a long time, now with a cute glow-up title.

Comms KPIs šŸ¤ Business KPIs: Comms executive recruiter Karen Shnek Lippman dropped knowledge bombs into my comments section with insights on how to demonstrate business value on your resume and friends, it's worth updating yours.

šŸŖ€ One for the road: If your CCO starts a job post with "Yooooooooooo" you are my people.

 

Chat soon,
Gab Ferree
Founder & Your Comms BFF, Off the Record

PS: Black Friday Off the Record membership deal dropping next week in lieu of an issue. After that, our membership goes back to waitlist only. Get ready!

 

You're reading the Comms Bestie Group Chat, a free weekly drop to 3,500+ comms pros. Off the Record is the membership behind the group chat: 150+ comms leaders getting training, coaching, and community. It’s where the magic happens. ✨

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